Shipping Policy - She & Home
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Order Processing:
1.1 Orders are processed and shipped within 2 business days of purchase, excluding weekends and holidays.
1.2 Customers will receive a confirmation email with tracking information once the order has been dispatched.
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Shipping Methods:
2.1 We offer standard shipping options. Expedited shipping may be available at an additional cost.
2.2 Delivery times may vary depending on the shipping method selected and the destination.
2.3 Please note that transit times can take up to 12 business days, depending on the destination and shipping method chosen.
- Shipping Rates:
3.1 Shipping rates are calculated based on the weight of the products and the destination. The total shipping cost will be displayed during the checkout process.
- International Shipping:
4.1 She & Home currently ships to select international destinations. Rates and delivery times vary by location.
4.2 Customers are responsible for any taxes, customs duties or fees applicable to international shipments.
- Address Accuracy:
5.1 Customers are responsible for providing accurate shipping information. Additional charges may apply for address corrections.
- Lost or Stolen Packages:
6.1 Duda Home is not responsible for lost or stolen packages once they have been marked as delivered by the carrier. Customers are advised to contact the carrier for assistance.
- Order Tracking:
7.1 Customers can track the status of their order using the tracking information provided.
7.2 If there is any problem with tracking or delivery, customers can contact our customer service team at info@dudahome.com .
- Shipping Delays:
8.1 Duda Home is not responsible for shipping delays caused by external factors, including but not limited to weather conditions, carrier issues, or other unforeseen circumstances.
- Returns for Shipping Problems:
9.1 If a package is returned to us due to an incorrect address or other shipping issues, the customer may be responsible for additional costs to resend the package.
- Contact:
10.1 For any questions or concerns about our Shipping Policy, please contact us at info@dudahome.com .
- Policy Update:
11.1 Duda Home reserves the right to update or modify this Shipping Policy at any time. Changes will be communicated through notifications on our website.
By making a purchase from She & Home, you acknowledge and agree to the terms of this Shipping Policy.